Privacy Policy

2. Information We Collect

We collect only the personal information strictly necessary to fulfill your car rental enquiry and comply with regulatory requirements:

• Contact Information: Full legal name, email address, telephone number, and country of residence.
• Reservation Itinerary: Desired pickup and return locations, travel dates, requested vehicle category, flight numbers, and specific travel requests.
• Licensing & Verification Data: Driver age confirmation, validity of physical driving licence, and identification documents verified at vehicle collection counters.
• Technical & Usage Data: Anonymized IP addresses, browser types, and cookie preferences strictly subject to your consent choice.

3. Legal Grounds for Processing

Under the EU/UK General Data Protection Regulation (GDPR) and state laws such as the California Consumer Privacy Act (CCPA/CPRA), we process your data on the following bases:

• Performance of a Contract: To process your vehicle booking enquiry, allocate appropriate fleet inventory, and issue reservation vouchers.
• Legitimate Interests: To protect against fraudulent reservation requests and maintain the operational security of our systems.
• Consent: For optional non-essential analytics and advertising cookies, which you can grant or revoke at any time via our Cookie Settings.

4. Analytics & Advertising Transparency

We implement Google Analytics 4 and Google Ads conversion tracking using Google Consent Mode v2. Non-essential tracking scripts remain completely blocked until you explicitly grant consent through our cookie consent banner. We strictly prohibit the transmission of customer names, email addresses, or phone numbers to third-party advertising parameters.

5. Data Retention & Sharing

We retain customer booking records for as long as necessary to fulfill your reservation and satisfy statutory accounting requirements. We never sell, rent, or trade your personal data. Data is shared exclusively with authorized local fleet partners and airport dispatch teams solely to facilitate key handover.

6. Your Privacy Rights

Depending on your jurisdiction (such as GDPR or CCPA), you have the right to:

• Request access to the personal data we hold about you.
• Request correction or deletion of your personal records.
• Withdraw previously granted cookie or marketing consent at any time.
• Lodge a complaint with a competent supervisory authority (e.g., the UK ICO or EU Data Protection Authority).